Action Fraud is warning the public to remain vigilant as criminals begin to take advantage of the roll-out of the COVID-19 vaccine to commit fraud.

A number of reports have been received by Action Fraud in relation to the Covid-19 vaccine. Members of the public have received text messages claiming to be from the NHS, offering them the opportunity to sign up for the vaccine. The text directs the recipient to an online form where they are prompted to input personal and financial information.

As the roll-out of the vaccine continues, it is likely there will be an increase in fraudulent activity of this nature. As such, Action Fraud has published the following information to help the public protect themselves:

In the UK, coronavirus vaccines will only be available via the National Health Services of England, Northern Ireland, Wales and Scotland. You can be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine. Remember, the vaccine is free of charge. At no point will you be asked to pay.

  • The NHS will never ask you for your bank account or card details.
  • The NHS will never ask you for your PIN or banking password.
  • The NHS will never arrive unannounced at your home to administer the vaccine.
  • The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.

If you receive a call you believe to be fraudulent, hang up. If you are suspicious about an email you have received, forward it to . Suspicious text messages should be forwarded to the number 7726 which is free of charge.

If you believe you are the victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting

Can we help?

Our fraud team can help investigate fraudulent activity. Please contact us on 01392 278612 to discuss your needs. We will give you a no-obligation quote.