personal injury

What is a personal injury claim?

A personal injury claim is a legal case brought by an individual who has suffered harm – either physical or psychological – as a result of an accident or incident for which another party is alleged to be at fault. Negligence is the most common basis for such claims and can relate to anything from road traffic accidents and slips or trips, to workplace injuries or medical malpractice.

Our role is to help solicitors establish the facts of the case, uncover inconsistencies, and support the legal process with reliable, unbiased evidence.

How we work

We provide specialist investigation services to support both claimant and defence solicitors in personal injury cases. With decades of experience and a national network of trained operatives, we assist in gathering robust, admissible evidence to help build a compelling case: whether for litigation, negotiation or tribunal.

We understand the critical role that factual evidence plays in personal injury claims. That’s why we work with the utmost professionalism, accuracy and discretion to deliver thorough investigations that help legal professionals make informed decisions on behalf of their clients.

Investigation services

Whether working for the claimant or the defendant, our investigators tailor their approach to the requirements of the case. Acting on instruction from the legal team, we may be asked to:

  • Interview witnesses and obtain signed statements

  • Photograph accident scenes, damaged property or injuries

  • Research and verify timelines or supporting information

  • Conduct surveillance to assess the validity of a claim

  • Compile comprehensive evidence to challenge exaggerated or fraudulent claims

All evidence is gathered lawfully and ethically, and the findings are documented in clear, court-ready reports suitable for use in litigation, tribunals, or settlement discussions.

Reliable results

Our network includes some of the most experienced investigators in the industry, with the practical skills and legal awareness needed to handle sensitive personal injury cases effectively. We understand the legal process and what solicitors require from an investigation: clarity, thoroughness, and reliable documentation.

We are trusted by solicitors across the UK to manage investigations efficiently, professionally, and with complete confidentiality. Our national coverage enables us to respond swiftly to instructions, assigning a local investigator who understands the nuances of the case and location.

Supporting the legal profession

We are proud to support the legal profession with high-quality investigative services. Whether acting as a direct extension of your legal team or providing specialist input on complex or disputed cases, we are a trusted partner for personal injury support.

We are full members of The Association of British Investigators, ensuring every aspect of our work meets the highest professional and ethical standards.

Can we help you?

Please contact us on 01392 278612 to discuss your personal injury support service requirements.

We will give you a no-obligation quote. Once we receive instruction, a local investigator will begin their work.

Talk to us about your private investigative needs today.

Our friendly and professional network of experts is here to help. Based across the UK, our network of experienced private investigators and process servers can be quickly mobilised.

Contact us to discuss your needs.